Refund policy
If you wish to return or exchange an item, please contact us in advance.
Returns and exchanges are limited to unused items.
Please note that we cannot accept returns or exchanges if it has been more than 7 days since the product arrived or more than 10 days since the product was ordered.
Also, we will not accept returns or exchanges if the product tag, attached buttons, etc. are missing.
SALE items are also not subject to return and exchange. Please understand beforehand.
After you have returned at the expense of the customer to pay prepaid shipping, if you would like to replace the same product and replacement upon arrival, if you return the various fees (settlement fee in the case of credit card, bank transfer fee upon refund in the case of bank transfer) that occur at the time of delivery from our store and each method of settlement and shipping costs that are borne at the time of delivery will be deducted We will refund your money after deducting the shipping cost and various handling fees for each payment method.
In the event of an accident such as damage during shipping, or if the item you received is different from what you ordered, please contact us immediately.
We will then return the item(s) to you, postage collect, for a replacement or refund.
Please note that we cannot accept returns after 7 days from the date of delivery.
Returns and exchanges are limited to unused items.
Please note that we cannot accept returns or exchanges if it has been more than 7 days since the product arrived or more than 10 days since the product was ordered.
Also, we will not accept returns or exchanges if the product tag, attached buttons, etc. are missing.
SALE items are also not subject to return and exchange. Please understand beforehand.
After you have returned at the expense of the customer to pay prepaid shipping, if you would like to replace the same product and replacement upon arrival, if you return the various fees (settlement fee in the case of credit card, bank transfer fee upon refund in the case of bank transfer) that occur at the time of delivery from our store and each method of settlement and shipping costs that are borne at the time of delivery will be deducted We will refund your money after deducting the shipping cost and various handling fees for each payment method.
In the event of an accident such as damage during shipping, or if the item you received is different from what you ordered, please contact us immediately.
We will then return the item(s) to you, postage collect, for a replacement or refund.
Please note that we cannot accept returns after 7 days from the date of delivery.